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What is ADR?

ADR broadly refers to any of the techniques used to resolve disputes without going to court—alternative dispute resolution (ADR). Although often referred to as an alternative to litigation, ADR—in particular, mediation—can be used effectively at the earliest stages of a dispute, before the dispute becomes a costly legal problem. Effective ADR techniques include the following:

- mediation
- arbitration
- facilitation

Want to learn more about ADR? Go to our Glossary.

What are the benefits of ADR?

Unresolved disputes are costly because they harm business relationships, disrupt the workplace, depress productivity, and ultimately create a risk of expensive, uncertain, and protracted legal proceedings. ADR can resolve disputes:

- among employees
- between departments
- with clients, patients, customers, or contractors
- around issues of public, private, or organizational concern

ADR costs much less and achieves better results much more quickly than litigation. Whereas litigation is a public process, ADR is private and confidential. 

ADR can keep your business out of court!

When is ADR appropriate?

ADR is appropriate whenever efforts to resolve a dispute without intervention have been unsuccessful—or when the dispute poses a possibility of litigation.

What services does ADR Options offer?

Working with labor, management, legal, and human resources professionals, we offer the following services:

- mediation and dispute resolution
- arbitration
- meeting facilitation
- dispute resolution system design
- custom designed and on-site training
- conferences and meeting presentations
- fact-finding
- ombudsman services and training

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